Let Us Know How We're Doing
Thank you again for sending your mechanic so graciously for the burst heat pipe. He was great and professional and determined to resolve the problem before leaving for the evening. So thank you and we'll connect soon for the scheduling of the other repairs and upgrades.
Happy New Year! We really like the bathroom-it looks great. Thanks for putting us in touch with the carpenter. We also wanted you to know your plumber is very professional, knowledgeable, and competent. (But you probably know that)
Thank you. It was so nice to have a working sink over the holidays.
Thank you for the great job you performed on our “ water pipe crisis ” Happy holidays to you all.
Thank you so much for “saving the day” and my home. And also for this bill which is a pittance compared to what I think it should be. Looking forward to getting new bathroom in order after the New Year.
Thanks you for the discount. Have a wonderful Thanksgiving holiday.
Thank you for the prompt service and hug! It’s working great.
Thanks Scott for the immediate service and text replies/help Xmas Eve. Very appreciative. Outstanding service!!
Do you have time for a compliment? Since we have lived on XXX Road (3 years now!) we’ve enlisted your company for all kinds of jobs, large and small. We can always depend on your employees to do quality work. But today we want to single out one of those employees for special recognition: As long as Tom’s been coming to our house, we’ve always been impressed by his knowledge, courteousness, competence, efficiency. He’s a true professional and a total gentleman. You’re lucky to have him represent your business.
Jill, St. David’s
Thank you as always.
Thank you for everything over the years.
Thank you, job well done.
Thank you for fitting us in last week.
Thank you for your prompt and courteous service.
The mechanic was very professional. He was polite, courteous and a good communicator. He was also very neat, clean, and protective of our home.
The plumber was an excellent representative of your agency - pleasant, courteous, and efficient.
Many thanks for your fine service.
Scott, thanks for your time to research my problem. I had given up, but you came through! Works great.
Thanks very much for your continuing good Work. Best Wishes.
Thank you Scott and company. We need you to stay in business.
Thank you so much for helping us fix our water problem. I will definitely be in touch with you for future problems.
Thanks very much for the great (and fast) job !
We would like to thank you for a very complicated job with our cellar. Even “Scott” had to be called for consultation. A resolution was found. We’re happy again.
Thanks for the good service. We hope you all enjoy good health and spirits, and prosperity in the years to come.
Thanks for your prompt and good service.
Many thanks for your prompt and courteous service.
Thank you for your quick and efficient response. You arrived when you said you would, worked smart and hard and even clopped away in the rain. You limited our down time to one day. Please relay our thanks to Tom, tell him the offer is open if he wants to swim. Just give us a call to work out a day and time. It’s the least we can do to thank him for his commitment.
Thanks for the good work.
Thanks so much for the excellent service.
I would appreciate it if you could thank the plumber for the great job he did repairing the outside faucet at my house which, when I phoned you, was leaking from the pipe underground. He tried a quick fix which wasn’t possible when the underground pipe disintegrated when he put his tools on it. When I last saw the broken outdoor faucet-full of mud and broken pipe-at our house I was sure the solution would involve drilling a 6 inch hole into our house, into our crawl space, working around the terrible job the guy who installed the faucet originally did. To my delight, when I came back to my house, I came home to a functioning faucet, additionally configured to allow for water drainage in fall to prevent the pipe from freezing. Please thank him for a wonderful job fixing our outdoor faucet.
You guys are the best !!
I want to thank you for the care and consideration you showed when my hot water tank was installed. I will recommend you to my friends.
Thank you for your good service.
Just wanted to thank you for the prompt response to the recent problem I was having. I also wanted to say how impressed I’ve been over the years with the people who come here. Though they’ve all been different, they’ve all been professional and personable. The gentleman who came on this last call was especially affable, professional—I liked him a lot. So, congratulations on keeping your standards high. I’m grateful that we have you as an important resource.
Howard, Bryn Mawr
Thanks Scott. Hope you are well. Your guys are excellent.
Thanks for the prompt service. Your mechanic was very thorough.
Thank you for being able to help me with the plumbing service at my home. As usual your staff were great. And I appreciate your adjustment to the bill.
Thanks for the super quick, on time service. The technician was fabulous.
Thank you for your note. As I said I am fine-the house isn’t.
Thanks for your fast response. The plumber you sent was excellent-courteous, competent, good communication skills and clean cut. All together a very good representative for your firm. I’ll be in touch as I work to shape up my house.
We appreciate the prompt and professional work. It all works perfectly. Looking forward to what’s available on the kitchen faucet and bathroom shower.
With many thanks for your prompt attention to replacing our kitchen faucet and leak in the line to the dishwasher. Will recommend you to whoever are the new owners.
Thanks so much for the prompt and courteous service. Hope all at Borzell & Norbury enjoy the holidays and that 2014 is a good year for us all.
Thanks for the rapid response and great service.
Thank you so very much for your extraordinary response to our crisis. Greatly appreciated.
You are on my list of favorite people. Thank you so much.
Lois, Bryn Mawr
Everything is working and the job was handled very nicely. Thank you for your help.
We were very pleased with your service. Thank you,
You are the BEST !
Thanks again for your prompt and courteous service!
Sorry your plumber had to work in such a cramped space.
Mary Ann, Strafford
Thank you sooooo much for putting up with me and my strange ways. Wow 85 years !!!! Quite a legacy. Keep up the good work.
Congratulations on your 85th year. You don't look a day over 75 !!
Thank you for the wonderful (and generous) work you did in our bathroom. Everything has been working perfectly since you left. We hope you will accept these cookies as a very small token of our thanks. We look forward to working with you on future plumbing jobs. As much as we'd like to see you again, we hope it is a little while before anything else breaks.
Thank you. We love our new shower !
It is quite like old times. I am grateful for your care.
Thank you for the quick service, Sincerely,
Martha, Bryn Mawr
Thank you once again for your prompt attention and outstanding service.
Thank you all and thank you Scott for your Saturday evening rescue.
Jane, St. Davids
Thank you so much for the quick service. You guys are the best !!!
Mrs. L., Rosemont
Thanks for the speedy service.
Please find enclosed my payment for the invoice # 7203. This is most likely the last invoice I'll see from you. I've moved to upstate New York where it is cooler and where I don't think you will make a house call. Over the years you have saved my home in Berwyn from various sprung piping leaks, water heater corrosion and fixture failures. Thank you very much for being there for me and my family. I'll recommend Borzell & Norbury and the fast, professional and friendly service you provide to the new homeowner. Best of luck to all of you and may you have many wonderful and prosperous years to come.
Thank you. Service continues to be great.
Thank you for taking such good care of the plumbing problems all these years.
Thanks so much for the great work you (and your guys) did on our kitchen remodel. I really appreciate all the time you took to explain the new heating system, how it works, and what all those pipes in the cellar are ! Please extend my thanks to your staff; they were very professional and accomodating.
Thanks for the outstanding service. Your plumber was prompt and professional in his work.
Many thanks for another fine job. The new toilet is silent. Yeah ! The plumber you sent is the best. Your Father and Grandfather would be very proud on the 84th year in business. Impressive.
Thanks again. We appreciate the wonderful service given to us.
Prompt & courteous service as usual - many thanks. Have ordered new faucet at GSI in Devon and will call when it's in. I enjoyed working with Scott. Best !
As always thank you for your prompt, courteous service and your understanding of our needs. We really appreciate our association with you.
Enclosed is our check in payment of the bill you submitted for the work done (flood and new sump pump) by your staff on 3/23/12. All of the men that responded were courteous and efficient. We very much appreciate your prompt reply to our dilemma.
Your servicemen were very efficient and pleasant. We have found a new plumbing company I believe.
Jeanne, Bryn Mawr
Thanks for your help during our "mini" plumbing crisis.
Rosemarie, West Chester
John, Scott and your fine plumbers - Everytime I turn the nice hot water on I shall remember how kind, speedy and well cared for I am here at home. Many many thanks. I so appreciate your good services.
Our new powder room looks great !
Thank you so much for your quick responce to my call.
Mrs. H., Devon
Many thanks for the prompt, wonderful service.
My husband and I want to thank you for your prompt responce and service in replacing our broken water heater. The technician was knowledgeble, professional, friendly and efficient. I am sorry I forgot his helpers name but he was very nice as well to wheel the heater through the snow instead of the house. We appreciate his time and service. Thank you again.
Enjoyed having you as our serviceman.
Thank you and Happy New Year.
Thank you so much for being so kind thru all these "fumes" etc. You have been so patient and so good to the "studio house" all of these years. You have gained your keys to heavens gate ! Happy Thanksgiving.
Thanks so much for the speedy installation and fine workmanship. Your company was such a pleasure to work with during the renovation.
Thank you so very much for fixing my problem so promptly. I am very pleased. It looks great.
Many thanks for the prompt and courteous service. I greatly appreciate it and am always impressed by the quality of the gentlemen you send to help me. Hope you know you can always use me as a reference.
Thanks so much for helping us out. Help yourself to the brownies and cookies on the table we left for you. Have a great day. ( actual note written for mechanic and left by customer )
Thanks for taking care of this small project for me. Your mechanic did a great job ! He propbaly would have finished and hour earlier if I did'nt "help".
Thanks. We love the new toilets. I'm sorry we didn't get them sooner.
Best of Philly 2009, "I always knew this"
Thanks for your prompt service. Good job.
H. C., Wayne
Just wanted to send a note to let you know that you did a great job for us yesterday. Very courteous, friendly and willing to work on a "new 1938" cast iron sink and faucet. We love the "old" in life and it is a pleasure to have someone help us out with the right attitude.
We are so pleased with the new shower. Obviously a challange in an old house, but the results are great. Thanks.
Thank you for your prompt response.
John, St. Davids
Thanks for the great job, it all went very smoothly.
Thank you for your quick service, good job. Very pleased.
Thank you for your couteous and fine workmanship. You and your men are terrific.
Thanks for your prompt, efficient, and orderly service and especially shoveling the snow off my walk.
Karen, Bryn Mawr
Best wishes on your 80th. So glad you are here. Thanks for the prompt service and work.
Thank you so much for your patience and continued great service.
Just wanted to thank you again for your very prompt and courteous replies to my plumbing questions.
What can I say other than thanks. I know we've found a wonderful service and I do mean "service".
Thanks for your HELP. You have a great company and quality employees.
Just thank you.
Many thanks to your plumber for helping me out by cutting my PVC pipe.
Just wanted to drop a note to thank you for the great job on my new bathroom. All work done was clean and professional. I have recieved nothing but complimenets about the job and how much better it looks. The toilet and shower work great.
It is a pleasure doing business with you.
We truly appreciate the personalized, prompt, and courteous service. This is becoming rare in this day and age.
Just a short note to thank you for another round of excellent service. One never knows these days about the quality of service delivery. You are a rare exception. Your service is always first rate. I do so appreciate that.
The plumber you sent me was a good man.